Questions, answered

PlaceholderDraft answer, to be confirmed

If you won't be home, you can leave a key with your condo's front desk or juristic office, or hand it to us in person. Tell us which you prefer when you book. We return keys the same day, after the clean.

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Tell us within 24 hours of the clean, with a photo, on LINE or WhatsApp. We'll look into it with you and agree a fair solution, such as a repair or a replacement.

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Yes. Message us on LINE or WhatsApp at least 24 hours before the visit to move or cancel it at no charge. If it's less than 24 hours, message us anyway and we'll do our best to find another time.

By PromptPay QR or cash. We don't take card payments online yet.

Each service has its own checklist on the cleaning page: one-off cleans and weekly plans, move-in and move-out deep cleans, and aircon cleaning. Weekly plans follow the same checklist as a one-off clean, once a week.

PlaceholderDraft answer, to be confirmed

Central Pattaya, North Pattaya, Naklua and Wongamat, Pratumnak, Jomtien, Na Jomtien, East Pattaya. If you're just outside these areas, message us and we'll tell you if we can come.

Not yet. Bangkok, Chiang Mai, Khon Kaen are next. Join the waitlist on the settling-in page and we'll tell you when we launch.

Yes, through our partner Thai agency. Tell us your budget, preferred area and move-in date on the settling-in page. Every settling-in client also gets a move-in deep clean.